Privacy Policy

1. Data Protection at a Glance

General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in the privacy policy set out below.

Data Collection on Our Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the site’s imprint.

How do we collect your data?
Some data is collected when you provide it to us, for example data entered in a contact form.
Other data is collected automatically by our IT systems when you visit the website. These are primarily technical data (e.g., browser type, operating system, or time of access). The collection of this data occurs automatically once you enter our website.

What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze user behavior.

What rights do you have regarding your data?
You have the right at any time to obtain free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request correction, blocking, or deletion of this data. For this purpose, as well as for further questions regarding data protection, you may contact us at any time at the address given in the imprint. You also have the right to lodge a complaint with the competent supervisory authority.
Furthermore, under certain circumstances, you have the right to request restriction of the processing of your personal data. Details can be found in the section “Right to Restriction of Processing” of this privacy policy.

Analytics Tools and Third-Party Tools
When visiting our website, your browsing behavior may be statistically evaluated. This is mainly done using cookies and so-called analytics programs. The analysis of your browsing behavior is usually anonymous; the behavior cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You may object to this analysis. We will inform you of your options to object in this privacy policy.

2. General Information and Mandatory Disclosures

Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission on the Internet (e.g., communication by e-mail) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Responsible Entity
The entity responsible for data processing on this website is:

Margit Denz-Strolz
Knie 23, 6850 Dornbirn, Austria
Phone: +43 (0)664 12 49 755
E-mail: office@denzherz.com

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, e-mail addresses, etc.).

Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with effect for the future. An informal e-mail notification to us is sufficient. The lawfulness of data processing carried out before the revocation remains unaffected.

Right to Object to Data Processing in Special Cases and to Direct Marketing (Art. 21 GDPR)
If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right to object, at any time and for reasons arising from your particular situation, to the processing of your personal data, including profiling based on these provisions. The respective legal basis for processing can be found in this privacy policy. If you object, we will no longer process your affected personal data, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection under Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to such processing, including profiling to the extent it is related to direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work, or the place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability
You have the right to have data which we process on the basis of your consent or in performance of a contract automatically handed over to you or to a third party in a standard, machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out if technically feasible.

SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and for the protection of confidential content, such as orders or inquiries you send to us as the site operator. An encrypted connection is indicated when the address line of the browser changes from "http://" to "https://" and by the padlock symbol in your browser line.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payments on this Website
If there is an obligation to provide us with your payment data (e.g., account number for direct debit authorization) after the conclusion of a fee-based contract, this data is required for payment processing.
Payment transactions using the common payment methods (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. With encrypted communication, the payment data you transmit cannot be read by third parties.

Right to Information, Blocking, Deletion, and Rectification
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient, the purpose of the data processing, and, if applicable, a right to correction, blocking, or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you may contact us at any time at the address given in the imprint.

Right to Restrict Processing
You have the right to request the restriction of processing of your personal data. You may contact us at any time at the address given in the imprint to exercise this right. The right to restriction applies in the following cases:

• If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of processing.

• If the processing of your personal data was/is unlawful, you may request restriction of processing instead of deletion.

• If we no longer need your personal data, but you require it for the exercise, defense, or establishment of legal claims, you have the right to request restriction instead of deletion.

• If you have lodged an objection under Art. 21(1) GDPR, a balance must be struck between your interests and ours. Until it has been determined whose interests prevail, you have the right to request restriction of processing.

If you have restricted the processing of your personal data, these data – apart from storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

Objection to Promotional Emails
The use of contact details published within the scope of the legal imprint obligation for the transmission of unsolicited advertising and information materials is hereby objected to. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam emails.

3. Data Collection on Our Website

Cookies
This website uses cookies. Cookies do not harm your computer and do not contain viruses. They serve to make our services more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser during subsequent visits.

You can configure your browser to inform you about the placement of cookies and to allow cookies only in individual cases, exclude acceptance in specific cases or in general, and enable the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Cookies necessary for electronic communication processes or for the provision of certain functions requested by you (e.g., shopping cart function) are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of services. Insofar as other cookies (e.g., those used to analyze browsing behavior) are stored, they are treated separately in this privacy policy.

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4. Analytics Tools and Advertising

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Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP Anonymization
We have activated the IP anonymization feature on this website. This means that within the member states of the European Union or other contracting parties to the Agreement on the European Economic Area, Google will shorten your IP address before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide other services related to website use and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin
You can prevent the storage of cookies by selecting the appropriate settings in your browser; however, please note that if you do this you may not be able to use all features of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to Data Collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website: [Disable Google Analytics].

More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Contract Data Processing
We have concluded a data processing agreement with Google and fully implement the strict requirements of the Austrian and EU data protection authorities when using Google Analytics.

Demographic Features in Google Analytics
This website uses the “demographics” function of Google Analytics. This allows the generation of reports containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data cannot be attributed to a specific person. You can disable this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the “Objection to Data Collection” section.

5. Plugins and Tools

YouTube
Our website uses plugins from the Google-operated site YouTube. The operator of these pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed about which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of providing an appealing presentation of our online services. This constitutes a legitimate interest pursuant to Art. 6(1)(f) GDPR.

Further information on the handling of user data can be found in YouTube’s privacy policy: https://www.google.de/intl/en/policies/privacy.

Google Web Fonts
This page uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its cache to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google’s servers. Through this, Google gains knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offerings. This constitutes a legitimate interest under Art. 6(1)(f) GDPR.

If your browser does not support web fonts, a standard font from your computer will be used.

Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Google Maps
This site uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

The use of Google Maps is in the interest of an attractive presentation of our online services and easy location of the places indicated on the website. This constitutes a legitimate interest pursuant to Art. 6(1)(f) GDPR.

More information on the handling of user data can be found in Google’s privacy policy: https://www.google.de/intl/en/policies/privacy/.

6. Payment Service Providers

PayPal
On our website, we offer payment via PayPal. The provider is PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").

If you choose to pay via PayPal, the payment data you provide will be transmitted to PayPal.

The transmission of your data to PayPal is based on Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (processing necessary for the performance of a contract). You may revoke your consent at any time. Such revocation does not affect the lawfulness of previous data processing.

Credit Card Payments
We offer payment by credit card on our website. If you select this payment method, your payment data will be transmitted to the respective credit card company.

The transmission of your data to the credit card company is based on Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (processing necessary for the performance of a contract). You may revoke your consent at any time. Such revocation does not affect the lawfulness of previous data processing.

SOFORT Bank Transfer
On our website, we also offer payment by “SOFORT Bank Transfer.” The provider of this payment service is SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany.

Using the “SOFORT Bank Transfer” procedure, we receive real-time confirmation of the transfer credit and can immediately begin processing your order. If you choose “SOFORT Bank Transfer” as your payment method, you will transmit your PIN and a valid TAN to SOFORT GmbH, which logs into your online banking account. After login, SOFORT GmbH automatically checks your account balance and executes the transfer with the TAN you have entered. It then immediately sends us a transaction confirmation.

Along with your PIN and TAN, SOFORT GmbH also transmits data about your account, such as account balance, overdraft limit, list of account statements, account number, bank code, as well as information about the recipients of transfers made in the last 30 days.

The transmission of this data to SOFORT GmbH is based on Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (processing necessary for the performance of a contract). You may revoke your consent at any time. Such revocation does not affect the lawfulness of previous data processing.