Frequently Asked Questions

Each DenzHerz is handcrafted in the studio of artist Margit Denz in Vorarlberg, Austria.

From modeling and casting to glazing and the final firing — every step reflects the finest in artisanal craftsmanship.

Learn more here.

Our kilns are powered by electricity from our own solar energy system. This way, Margit Denz’s porcelain creations are made not only with great passion but also with responsibility — for our environment and future generations.

All DenzHerzen share the same base size of 11 x 12 x 4 cm, allowing them to be combined harmoniously—no matter which design you choose.

All DenzHerzen are designed to complement each other stylishly — whether tone-on-tone, as contrasting pairs, or within themed series like Wings or Flowers.

Discover your personal composition — each heart enhances the others in its own unique way.

Find inspiration here.

Mounting the DenzHerzen

The DenzHerzen can be easily and securely mounted on your wall. No special skills are required—just a keen eye for placement, lighting, and context to showcase each heart to its fullest.

Wall Mounting

On the back of every DenzHerz is the original casting opening—subtly crafted and intentionally left as is. This serves as a natural hanging point, allowing for precise and stable wall mounting with a simple nail or fine screw.

We recommend using a sturdy, thin steel nail (such as a picture nail) that can safely support the porcelain's weight. The heart can be hung directly onto the nail via the opening and adjusted to the desired position.

For arrangements, we suggest spacing the mounting points approximately 15 to 20 cm apart. This distance allows multiple hearts to be displayed beautifully together.

In addition to our online shop, you can find DenzHerzen in selected partner stores:

Herzkammer – Gallery for Applied Arts

Egeten 7, 6850

Dornbirn, Austria

Monaco

Vendig

Of course – you can return or exchange undamaged porcelain pieces within 14 days.

As each item is a handmade original, we kindly ask you to handle them with care.

For further details, please refer to our return policy.

Each DenzHerz is handcrafted, inspected, and carefully shipped from the studio of artist Margit Denz in Dornbirn.Worldwide shipping is done using specially designed, high-quality, and recyclable packaging with shock-absorbing padding—ensuring both secure protection and a special unboxing experience.

We ship with trusted partners such as DHL, UPS, and Austrian Post. You will receive tracking information automatically.

Delivery times are typically 3–6 business days within Austria, 5–7 business days across the EU, and 10–14 business days worldwide. Express shipping is also available.

If you have any questions about delivery, customs, or returns, I’m always happy to assist you personally.

All modeling workshops take place directly in the studio of artist Margit Denz in Dornbirn, Knie 23 — the very place where the DenzHerzen are created.

The calm, light-filled space provides the perfect setting for creative expression.

Registration for our modeling workshops is simple and convenient — just book your preferred date online via our website.

Secure your spot and look forward to creative hours in an inspiring atmosphere. Group sizes are intentionally limited to ensure personal attention.

Modeling workshops are intentionally kept small, with groups ranging from 4 to a maximum of 10 participants. This creates a relaxed, personal atmosphere with plenty of space for individual guidance, creative exchange, and a true immersion in the creative process.

Absolutely! Our modeling workshops make for a wonderful creative team event, birthday gift, or company outing.

We offer tailored sessions for groups of 4 to 10 people — with or without catering, just the way you like it.

Simply get in touch — we’ll be happy to provide you with personal advice.

Yes, of course. After the workshop, your piece will remain with us to be dried and fired—a process that typically takes about 2 to 3 weeks.

Once completed, you can either pick up your finished sculpture from our studio.

If you're unable to attend a booked session, you may cancel your registration free of charge up to one week before the course begins.

For cancellations made at shorter notice, we kindly ask for your understanding that 50% of the course fee will be retained—unless we are able to fill your spot.

Just send us an email at margit@denz.herz.at — we're always happy to find a solution.

The DenzHerz online shop offers you the following secure and convenient payment options:

• Credit Card (credit/debit cards)

• PayPal

• Apple Pay

All payments are transmitted securely with encryption and processed in compliance with GDPR. Simply choose the payment method that suits you best at checkout.

We process your order as quickly as possible. Once your package is shipped, delivery usually takes 3–6 business days within Switzerland and the EU.

Enjoy free shipping to Switzerland and across the EU on orders over €190.

Happy shopping!

Yes very much!

Give the gift of joy with a voucher – for DenzHerzen, the “365 Heart Days” calendar or handmade porcelain sculptures.

Click HERE to get the voucher.